Home > FAQs

FAQs

1. How to place the order?
1) Select a picture from our website,or offer us your designs 2) Email us your detailed requirements 3) We offer you specific products information 4) You confirm the order and payment 5) Arrange shippment
2. What payment do you accept?
T/T,OA , L/C ,PAYPAL ,Western Union
3. What sizes do you offer?
Our regular size is :8"x10" 12"x16" 16"x20" 20"x24" 24"x36" 24"x48" 30"x40" 36"x48" 40"x60", We accept customization , so any size is available here
4. What is the delivery time?
7-12 days for quantity less than 50pcs,28-35 days for bulk order,please email us to confirm before your order.
5. What is the minimum order?
No minimum for oil painting. You can purchase it one or two piece as a sample, but we still encourage customers to buy more to reduce the charge of ship.
6. Are your paintings painted by hand or by machine?
Our paintings are 100% handmade, at the same time we offer glice print paintings. If you want order glice print paintings, please contact us and let we know your order, then we will give the price details!
7. How do you delivery the oil paintings to us?
Unframed paintings will be rolled and sturdy packed with thin plastic layer between paintings, shipping via worldwide express (DHL, UPS, TNT, FEDEX), framed paintings will be put into cartons flatly and ship .
8. Is ShenZhen Arts Culture Co.,ltd able to create something brand new and unique?
We have domestic and foreign designers and artists,we are experienced in tailor-make designs according to customer’s specifications andideas.
9. What about quality?
Every art piece is checked carefully, including the art work, the stretcher, the frame and the packing, we will ensure it is perfect for shipping.